Dear Tyson Foods, Inc.,
I normally buy your chicken nuggets and find them very good. However, yesterday I decided to try your Southern Style Chicken Patties and when I bit into one today after making it, it was full of bone chips. After 4 bites full of bone chips, I had to throw the pattie out. I had made one for my son and took it away from him for fear he was going to chip a tooth or worse. I have to say I was very disappointed in this product and will not be buying it again. It is a shame that your company is producing something so low quality. I encourage you to think about preventing this from happening – a lot of moms give this stuff to their kids and wouldn’t it be awful if someone broke a tooth or cut their throat/mouth on this.
Sincerely,
MamaWise
Guess it’s time for me to get my meat grinder out and make my own chicken patties. Does anyone have any good recipes? Serves me right for buying processed food.
BOOOOOOOOOO to Tyson!
12 responses so far ↓
1 Miss // Sep 25, 2008 at 2:13 pm
Holy cow, thats gross.
Miss’s last blog post..Ocean Sized Love
2 dysfunctional mom // Sep 25, 2008 at 10:37 pm
That totally skeeves me out! I’m glad you wrote that letter and let them know about it.
dysfunctional mom’s last blog post..10 Things I Believe In
3 Kathy // Sep 26, 2008 at 12:40 am
Hey. Have you tried the Banquest chicken nuggets/patties? I find them much tastier than Tyson.
Kathy’s last blog post..I’m back from the Gym.
4 Christina Self // Sep 26, 2008 at 11:44 am
Thank you for emailing Tyson Foods, Inc. with your concerns regarding the Tyson Southern Style Chicken Patties. I am the mother of an eight year old and a two year old. I understand your concerns. Let me assure you that bone removal is a top priority at our company. We process over 42 million birds per week and statistics indicate that bones in boneless items are a rarity. We strive for 100% bone elimination; however, there is an inherent potential for bones in any foods processed from birds, animals, or fish. Likewise, cherries, olives, and peaches also have the potential for seeds or pits to remain in the product.
Our quality assurance directors, research scientists, and plant engineers work with equipment companies to design machines that will optimize bone removal. Trimmers and inspectors examined the meat both visually and manually. Quality Assurance conducts statistical sampling and uses process control to verify bone elimination.
Again, we regret that you and your son had an unpleasant experience. We have sent you correspondence via postal mail. Thank you again for advising us. Please know that we are committed to producing quality products for you and your family.
Christina Self
Tyson Foods, Inc.
http://www.tyson.com
5 Steph // Sep 27, 2008 at 10:35 am
What they didn’t offer to comp you? I am so not a fan now of Tyson!
Steph’s last blog post..What’s up with retail stores pushing the season????
6 Tara R. // Sep 27, 2008 at 8:24 pm
Eeewww! Glad no one was hurt. Let’s hope you get some sort of positive response.
Tara R.’s last blog post..Return of Scrolling Saturday!
7 Blessings From Above // Oct 2, 2008 at 1:03 pm
YUCK!!! I am glad that nobody was hurt.
Blessings From Above’s last blog post..Toddler Time
8 TF // Dec 11, 2008 at 9:03 am
I have a friend that works at Tyson and she told me that that is how they make chicken nuggets…SHAVED BONE!!!! Isn’t that terrible!
9 very unhappy customer // Dec 30, 2010 at 2:31 pm
Just to add my two cents worth on this issue. I had a very bad experience regarding Tyson Foods. I ordered a chicken Salad at Quiznos. While eating it, I bit down on a large peice of bone. The sharp edge of the bone, jammed into my gumline and splintered the bone into peices which became lodged in the roof of my mouth. I complained to the clerk at Quiznos, and told her she should check the chicken so someone else does not get hurt. The Quiznos clerk told me that they get the chicken pre packaged, and precooked, so it was out of their control. A few days later, I developed a severe infection, from the bone fragments. I required three dental visits, antibiotics, and the extraction of two teeth, to get rid of the infection. I lost 20lbs, because i couldnt chew for almost a month. I could not even get anyone at Quiznos to return a call. Finally, someone at Tyson contacted me to investigate.
While they are not concerned about me, or how I am doing, they really want the bone. As for my teeth, Tyson feels that since i had dental work done on my teeth in the past, that they probably werent any good anyway, and they dont care that I had to have them pulled because of the infection resulting from the peices of bone in their boneless chicken that I bit into. I googled This, just to see how common this is, and wow, I cant beleive how many people have reported incidents, from Burger King, Taco Bell, Quiznos, and Frozen products marketed by Tyson. I am now afraid to let my kids eat any type of chicken products from a fast food place. I see the Tyson response here regarding the inspection process for Bone Screening that Tyson has. Sounds good on paper, but it appears that the procedures, or SOP’s are not being followed by negligent employees.
Does anyone know where i can find a copy of the FDA regulations regarding the size of bone fragments allowed in cooked chicken? I searched for awhile, but didnt find one. If the standards allow for a bone fragment the size of the one i found, then I plan on going to the FDA and asking them to revise their standards before someone else gets hurt, or a kid chokes to death on one. If this is bigger than the standards allow, then I probably should file a complaint. Maybe that is why Tyson wants the bone peice so badly.
10 Lori // Feb 14, 2011 at 7:31 pm
I just cooked a Tyson chicken breast patty for a sandwich. I was chewing and all of the sudden I bit into a tiny bone. It was quite painful on my tooth, I’ve never had that happen before. It just totally grossed me out & could have done damage to my teeth. Not buying that ever again.
11 Kathy // Mar 15, 2011 at 12:38 pm
I too had a bad experience with a large bone and gristle hidden inside the boneless chicken anytizer. Choked and cut my throat. I contacted company, but from the looks of it they really don’t care if people get bones. I will never buy their product again. I was sharing these with my son and am horrified to think what would have happened if he got that bone.
12 Hope Savoie // Jan 18, 2012 at 4:46 pm
Wow.. I found this looking up info about it. I bit into a piece of boneless chicken the other day and broke my tooth in half on a bone… It cost me $200… I contacted Tyson and they sent me some info to send back along with all the packaging and dential info… I had also had work done on that tooth in June… From the sounds of things Tyson doesnt seem to care! Guess I will find out when I mail this back to them! If anything they should have a warning label!
Leave a Comment